Level 3 Support

L3 Support

Level 3 Support

We offer professional maintenance, support software system and ensure useful improvements and optimization steps. While making sure that the entire IT-infrastructure is cost-effective and runs smoothly and reliably.


Offering 1st, 2nd and 3rd level support services for applications developed by WadaagTech or by any third party vendor. WadaagTech team will help you with troubles of any complexity level from providing workarounds & hot fixes to security audit and application enhancement.


SYSTEM MONITORING

We offer 24/7 monitoring of your core applications, hardware and overall system performance to ensure system uptime. Support team is immediately alerted when your system crosses the defined thresholds to avoid your server going down, memory reaching capacity or a workstation consistently being overloaded.

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